Frequently Asked Questions
Q. If I send a quote form, how long must i wait till a technician comes to
repair my device?
A. If a quote price sent is agreed upon, decide when and where you want to meet
with one of our technicians.
Q. Do I need an appointment to repair my mobile phone?
A. Not necessarily, although we can come to you the same day, and same hour if you
have an urgency, also you can come to us.
Q. Can I call you anytime, even at night if my mobile phone has been broken?
A. Yes anytime, although at night we apply other fees.
See our servicing times ►
Q. Can you repair my mobile phone while i´m at work?
A. Yes we can, we provide a fully equipped unit mobile van where we will repair your
mobile phone, although some devices we can't fix it out of our office.
Q. How long must I wait till my mobile phone is repaired?
A. In most cases less than 30 minutes, in other cases as water damage could be up
to 72 hours.
Q. My device has multiple issues, do you offer repair bundles?
A. Yes, sure we do please just give us a call at 0758 234 1648 and we will see what
we can set up for you.
Q. Do you repair any other kind of phones and tablets?
A. Of course! We repair Samsung, Huawei. Motorola, and more. also game consoles
ans Apple computers.
Q. Do you repair iPods or any other Apple products?
6 Months
Back Glass & LCD Replacement Service
Q. How long is the repair warranty you offered?
A. All our parts and reparations are covered for 6 months and a year for
the batteries, with the exception of water damage that only have 90
days.
Q. Do you offer a warranty on screen repair services?
A. Yes, all parts and repair services include a 6 months of warranty. This warranty
covers only the part that were replaced. It does not cover any subsequent
damage to the phone or components that were not replaced, and excludes crack
screens or dents.
Water Damage Service
Q. Do you offer a warranty on the water damage service?
Q. What does this water damage warranty cover?
A. Our warranty covers any issues caused by the initial water
damage that was repaired. The warranty does not include
any subsequent water damage or further accidental
damage to the device.
Q. How Long does water damage repair generally take?
A. Water damage repair normally takes between 24 and 72 hours to
complete depending on the level of damage.
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